2.0 Quality Management System
2.0.1 Factory has established Quality Management System that is appropriate to their products and procedures. 2.0.2 Workers & Supervisors are familiar to these quality policies and objectives. 2.0.3 Factory has documented customer complaint system and documented recall program. 2.0.4 (Critical) Factory QC team is independent from Production division. 2.0.5 Production management and QC team discuss and work together in solving Quality issues/ concerns. (Documented) 2.0.6 Factory has systems and procedures in place to control the risk of physical, chemical and biological contamination that may damage the product and personnel as well. 2.0.7 Factory conducts risk assessments to identify hazards from chemicals, raw materials, process equipments and tools.
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